Call features
Customers can sign up for the services by calling customer service at 800 7000.
Connversation
| Service | Description | Use | Connect | Disconnect |
|---|---|---|---|---|
| Two-way Phone Call | Two phone calls are held on the line and the customer can alternate between them by pressing two buttons. The speaker on hold can not hear the conversation between the two other speakers. | Choose R then the phone number of the latter partner. Dial R2 to shift between partners | | |
| Call Hold | This allows the user to put the current conversation on hold while he connects to a different number. Conversation with the former call can be re-established when the latter is terminated. The speaker on hold cannot hear the conversation between the two other speakers. | Choose R before connecting to the new number. Dial R1 to reconnect with the former partner. | ||
| Call Waiting | Enables the customer to hear if there are incoming calls while he is talking on the phone. Two short beeps will be heard twice when there is a call waiting. The customer can either hang up and connect to the new call, or put the current conversation on hold while answering the call in waiting. | Choose R2 to shift between the original and the new phone call | *43# | #43# |
| Three-party Conference Call | Enables the user to establish a 3 party conversation, where all three participants are able to communicate simultaneously. The callers can be located anywhere in the country or abroad. | Dial the first number when answering choose R. Dial the second number then R3. |
Security
| Service | Description | Use | Connect | Disconnect |
|---|---|---|---|---|
| Fixed Destination Call | This enables the customer to connect to a predetermined phone number by lifting the handset. This can be a very important safety feature, e.g. in case of an emergency there is no need to dial the phone number. The customer can choose between being connected to the predetermined number right away or 6 seconds after lifting the handset | Connected by Siminn | *53* | #53# |
| Secret Number | The caller´s phone number will not appear on the calling partys caller ID | |||
| Temporary Secret Number | The user can choose when he/she wants the number to be secret | *31* then the phone number | | |
| Lock | The customer can choose to close the connection to certain types of phone numbers. E.g. International calls, 900-numbers, GSM numbers, and elections. Call 800 7000 for more information. | Permanent lock or lock with a pin number that enables to lock and unlock as needed |
Comfort
| Service | Description | Use | Connect | Disconnect |
|---|---|---|---|---|
| Call Forward | All incoming calls will be forwarded. When the phone is not answered the call will be forwarded to a different number. When the phone is busy the call will be forwarded to a different number. | | *21* | #21# #61# |
| Speed Dialling | The customer can use the number memory feature to store up to ten of the most called phone numbers. When calling these numbers he only needs to dial 3 to 4 numbers instead of up to 13. | |||
| Caller ID | The number calling appears on the phone screen/Caller ID screen. | | | |
| Re-dial | The customer can call the person last called from the phone set. | *0 | ||
| Call Back on No Reply | If the number the customer is trying to call is busy, the customer can order the phone to call him when the line is available by dialling one number. | When the number tried to reach becomes available the phone rings. | Choose 5 when the number is busy. | |
Next step
Register for these services at your nearest Síminn shop, or by calling 800 7000 from a number within Iceland. If calling from abroad: +354 550 8200.
